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Tackling anti-social behaviour is one of our top priorities and we are working closely with partner organisations and communities to stop it quickly and effectively.

Across the force we have 60 neighbourhood policing teams who are dedicated to resolving anti-social behaviour and supporting people whose lives it affects. We have strong systems in place to help identify repeat problem areas and potentially vulnerable victims.

By continuing to work closely with partner agencies and building strong relationships with communities, we are committed to addressing the issues that matter to you.

Everyone has a right to feel safe and be safe in their community and we work closely with other agencies to help improve your quality of life.

The downloadable anti-social behaviour booklets (available below) have been written to guide you through the reporting process for incidents of anti-social behaviour. They outline what anti-social behaviour is, what police and partners can do to help you, as well as containing useful contacts and an anti-social behaviour diary to make recording any incidents as easy as possible.

Reporting incidents of anti-social behaviour

In an emergency, or if you witness a serious crime, call 999 immediately. In non-emergencies you can call us on 101, 24 hours a day. In a non-emergency we will either arrange for a police officer or police community support officer (PCSO) to make contact with you. Alternatively an appointment will be made with a member of your local neighbourhood policing team at a time, date and location to suit you. You can also report incidents of anti-social behaviour by attending your local police station, or by completing our on-line form.

If you have a problem that you would like to discuss then please come along to your local PACT (Partners and Communities Together) meeting or local beat surgery. Visit our local pages and enter your postcode to find out when and where your next meeting is taking place and who to contact in your area.

As part of our commitment to making your neighbourhoods a safer place to live, we will:

• Listen and take your complaint seriously.
• Fully investigate your report and take action to resolve all incidents effectively.
• Keep you fully informed about what is being done.
• Work with our partners and the community to proactively resolve incidents of anti-social behaviour at the earliest opportunity and provide better support to vulnerable people.
• Work in your community to better understand the problems that matter to you.
• Robustly deal with offenders and work with other agencies to reduce offending behaviour.

Visit your local council's website to find out how they tackle anti-social behaviour in your area.

Council websites

North Somerset Council  www.n-somerset.gov.uk

Bristol City Council  www.bristol.gov.uk

Mendip District Council  www.mendip.gov.uk

South Somerset District Council  www.southsomerset.gov.uk

Sedgemoor District Council  www.sedgemoor.gov.uk

Bath and North East Somerset Council  www.bathnes.gov.uk

South Gloucestershire Council  www.southglos.gov.uk

Find out more about our Anti-Social Behaviour Orders (ASBO)

Anti-Social Behaviour – Have your say

Anti-Social Behaviour - Home Office Trials

Avon and Somerset police are proud to be one of eight forces taking part in Home Office trials to identify best practice in tackling anti-social behaviour.

We have been working hard to make sure people suffering from ASB get the right response. It is this commitment and our track record in working towards achieving this which led to us to come forward to take part in these trials.

We already have in place processes to identify repeat victims of ASB and those who are the most vulnerable.

We will continue to develop these, alongside working to make sure our follow-up service keeps people informed about what is happening to tackle the problems.

The pilot is enabling us to focus on further improving our co-ordination with the other agencies who work with us to address the problems of ASB, ensuring information can be quickly and easily shared between these partners so that victims won't need to recount distressing events every time they speak to a new organisation.

Chief Inspector Yan Georgiou is co-ordinating the pilot. He said: "Your local police take ASB seriously. We strive to deal with it as it happens and then work with the community and other agencies on longer-term solutions to prevent recurrence.

"An important thing to remember is that we cannot do this without you, the public. In order to act we need you firstly to report ASB by calling 101 and raising a crime or incident report.

"Secondly we need help from the community to identify the perpetrators of ASB and secure the evidence we and our partners need to take action against them."