www.avonandsomerset.police.uk/Local Pages
If you wish to discuss Policing Issues:
Emergency dial 999
Non Emergency (i.e not in progress, non emergency calls or general enquiries)
- 08454567000
Hillfields Neighbourhoods Team 01179529532
www.avonandsomerset.police.uk
If you wish to report criminal activity anonymously:
Crimestoppers 0800 555111 or www.crimestoppers.org.uk
If you wish to discuss an issue with Bristol City Council Eastates Management:
Bristol City Council Estates (North): 0117 353 4002
If you wish to discuss faulty street lighting or recycling/refuse collection:
Bristol City Council Environmental Services 0117 9223838
If you wish to discuss noisy neighbours:
Noise Pollution: 0117 922 2500
If you have issues relating to dogs in the area:
Dog Warden: 0117 922 2500
If you wish to report mistreated animals:
RSPCA: 0300 1234 999
If you are a Child/Young Person and wish to discuss any issues you have:
Childline 08001111 or www.childline.org.uk
If you wish to discuss drug issues confidentially:
Talk to Frank 0800 776600 or www.talktofrank.com
If you need support or advice regarding domestic abuse:
National Domestic Violence Helpline 0808 2000247
If you need support or advice regarding Hate Crime:
Support Against Racist Incidents 0117 9420060
If you need to discuss health issues:
NHS direct 0845 4647
If you are worried about your own or a friend/relatives drinking and
require confidential support:
Drinkline 08009178282 or www.patient.co.uk
If you need to contact the Safer Bristol Partnership:
01179420060
If you wish to see more about Hillfields visit www.Hillfields.org
Useful Numbers
Safer
Stronger
Neighbourhoods
Introducing
YOUR
neighbourhood team
Making the communities of Avon and Somerset feel safe and be safe
In partnership with
In partnership with
Neighbourhood Policing and the
introduction of Police Community
Support Officers (PCSOs) has
revolutionised the way we Police our
City.
We have identified the importance of
Safer, Stronger Neighbourhoods. The
`Bobby On The Beat' has evolved into
teams of officers, providing increased
presence on the streets of Bristol.
For Hillfields, this team has been
expanding over the last two years. The
Neighbourhood Sergeant is now in
charge of two full time Police Constables
and four Police Community Support
Officers, based at Fishponds to meet
the Policing needs of the Hillfields area.
Their aim is simple, to make you feel
safe and be safe. To identify the issues
that matter to you, and to work in
partnership with local Council Services,
other local agencies and community
groups to deal with these issues to your
satisfaction.
This booklet will give you details of your
team, and an insight into many of the
services they can offer you.
The most important part of this team's
success is you, whether resident or
business. By contacting your local team
and getting involved in the work we do,
you can make a difference to Hillfields
The Hillfields Neighbourhood Team
are constantly seeking your views, so
please support them in this by taking
the opportunity to speak to them on
Patrol, at local Beat Surgeries, PACT
meetings or by contacting them via the
contact details on the next page.
Finally, the `In Your Area' section of
the Police website is an excellent way
to keep up to date with your local
Neighbourhood Team, including recent
events, crime statistics and crime
prevention advice. It also has links to
contacting your team.
Policing is too important to leave to
the Police alone, never has this been
more relevant than when talking about
Neighbourhood Policing.
So please, make the most of the
Hillfields Neighbourhood Team and
help make Hillfields a Safer, Stronger
Neighbourhood.
Creating safer, stronger neighbourhoods
what you need to know
Making the communities of Avon and Somerset feel safe and be safe
Inspector Julie Bowle
Neighbourhood Inspector
Fishponds Police Station
www.avonandsomerset.police.uk/Local Pages
How To Contact Us:
For any local issue you wish to discuss, or should you wish to discuss anything
within this brochure, please contact the team the following methods:
Tel 01179529532
email
#SSN.BristolEast@avonandsomerset.police.uk
We're here for you, so make the most of us.
Up to date information relating to the Neighbourhood Policing Team can also be
found by visiting
www.avonandsomerset.police.uk/Local Pages.
We will be holding Beat Surgeries at the below times/dates:
17 June 2009: Hillfields Library, 2pm to 3pm
15 July 2009: Cossham Hospital, 10am to 11.30am
26 August 2009: Hillfields Library, 2pm to 3pm
23 September 2009: Cossham Hospital, 10am to 11.30am
28 October 2009: Hillfields Library, 2pm to 3pm
18 November 2009: Cossham Hospital, 10am to 11.30am
More dates for surgeries will be available throughout the year. See www.
avonandsomerset.police.uk/LocalPages for more details or contact the team at
Fishponds Polcie Station.
If you would like to see a Beat surgery near you, let the Team know via the contact
details on page 2 and we'll do all we can to accommodate the request.
We will also be holding Policing priority meetings throughout the year, where
you can have a say on what problems your Neighbourhood Team should focus
their efforts. These will be advertised throughout the beat and on our website
www.avonandsomerset.police.uk/LocalPages and www.hillfields.org.
Where to See Us in 2009:
Creating safer, stronger neighbourhoods
where to find us
Julie
Bowle
782
Lee
Kerslake
2781
Andrew
Woodman
3151
Anna
Skotniczna
7479
Leylah
Marouf
Police
Sergeant
Hill
2867
Julia
Gagliardi -
Safer
Bristol
Your Hillfields
Neighbourhood Policing Team
Making the communities of Avon and Somerset feel safe and be safe
Laura
Harris
7543
Leanne
Parker
7966
Alison
Powell
9029
With Support From:
www.avonandsomerset.police.uk/Local Pages
Fishponds Local Action Group is a
not for profit community enterprise
based in Hillfields. We contribute to
improving the quality of life for the local
community and aim to bring people
together to imnprove the area in which
we live. We won a 2008 award from
bristol City Council for our contribution
to projects in the community and seek
to build on this with the support of the
communtiy.
Friends of Hillfields Park is a community
Fishponds Local Action Group (FLAG)
Youth Providers
FLAG Nursery
Choosing child care may be the most
difficult decision to make in your life.
Therefore it is the primary aim of the
FLAG Childcare Centre to provide a
quality service with high standards
and affordable childcare to families of
children who are aged 3 months to 5
years old. The Centre has future aims to
incorporate a wide variety of childcare
The Hillfields Neighbourhood Team
make every effort to get involved
with events and projects involving
providers of youth services. Harry
Crook Youth Activities Centre in
Moorlands Road, Fishponds were
central to the success of the Fun Day
last year and will be also assisting
in organising this year's event.
group that aims to make the most of
the Hillfields Rereational ground. We
are there to put forward ways to make
the most of the space available and
ensure improvements are made to the
area that are in keeping with the wishes
of the community.
To find out more or get involved in either
of the above, contact Vadna Chauhan,
nursery manager, FLAG childcare
centre, Thicket Avenue, Fishponds,
Bristol BS16 4EH. Tel: 0117 9655096
to enable a wrap-around childcare
service delivery for the children and
families who use the centre.
For any information on the nursery
and Children's Centre you are invited
to contact Vadna Chauhan, nursery
manager, FLAG childcare centre,
Thicket Avenue, Fishponds, Bristol
BS16 4EH. Tel: 0117 9655096
Harry Crook offer a variety of activities
for youths aged between 4 years right
the way into adulthood. Contact them
on 0117 965 6948 or email hcyac@
dsl.pipex.com for more details.
Hillfields Youth Club also offer
activities and services to youths in
the Hillfields area. Contact 0117 903
8346 for more details.
W
ays to contact us
T
elephone Call your neighbourhood team when you have a non-urgent, local issue you would like them to deal with. By telephone:
0845 456 7000.
W
e will try to reply straight away but if we can't we
will get back to you as soon as possible and, in any case, within 24 hours.
T
o report non-emergency crime and incidents, please call
0845 456 7000
.
In an emergency always dial
999
.
Those who have information about anyone involved in crime can call the independent charity Crimestoppers on
0800 555 1
1
1
. Callers do not have to give
their names and could qualify for a reward. Crimestoppers can also be contacted via a secure form on the force website.
W
ebsite
The force website
, www
.avonandsomerset.police.uk,
contains news,
information about the Force, crime prevention advice, crime mapping and statistics.
Y
ou can also go to pages directly relevant to where you live by entering
your postcode.
Y
ou can report crime anonymously via the website.
The website is also available
via mobile phone internet access.
Partners and Communities T
ogether (P
ACT) meetings
Safer Stronger Neighbourhood teams hold regular P
ACT
meetings which give
residents the chance to sit down in an informal setting and discuss any issues of concern or any policing matters. Neighbourhood teams also hold regular beat surgeries and street briefings. Details can be obtained on our w
ebsite
www
.avonandsomerset.police.u
k
/pledge
or contacting your local team on
0845 456 7000
.
Kiosks Internet kiosks and iplus kiosks in shopping centres, supermarkets and other public places around the force area of
fer a variety of online services.
TV Sky Digital and V
irgin Media customers can access the force
website and its services by pressing the interactive button on their remote control.
For more information or if you require this document in another language, large print or Braille please call
0845 456 7000
or visit
www
.avonandsomerset.police.uk/pledge
Our Policing Pledge
1.
W
e will always treat you fairly
.
2.
W
e will make sure you know how to contact, and work with, your Safer
Stronger Neighbourhood (SSN) teams.
3.
These teams will be visibly working for you 80 per cent of their time.
4.
The SSN teams will get back to you within 24 hours. If necessary we will provide a more detailed response
ASAP
.
5.
W
e will aim to answer 999 calls within 10 seconds, and we will get to
emergencies as soon as we can safely do so. W
e aim to reach you
within 15 minutes in towns and cities and 20 minutes in rural areas.
6.
In other cases, if you need us, we'll aim to be there within an hour for neighbourhood priorities (you can see what they are on our website). If it'
s better for you we'll make an appointment within 48 hours of your call,
or we'll gladly give advice, answer questions, or put you in touch with someone who can help.
7.
W
e want to meet with people in your neighbourhood at least once a
month, either in formal P
ACT
(Partners and Communities
T
ogether)
meetings, which are advertised, or you can invite us to your own group'
s
meetings. W
e will come to groups like mother and toddlers, pensioners,
football clubs or even the local supermarket.
8.
W
e will provide updates every month on local issues either at meetings
or on our website.
9.
If you've been a victim of crime and you'd like us to visit, we will. W
e'll
agree how often you want information on how the case is progressing it could be as much as every month.
10.
If you are not happy with our service, we'll work with you to resolve
things.
If you want to see the full version of the Pledge go to the
Force website
www
.avonandsomerset.police.u
k
POLICING PLEDGE
The police service in England and W
ales will support law abiding
citizens and pursue criminals relentlessly to keep you and your neighbourhoods safe from harm.
www.avonandsomerset.police.uk/Local Pages
Our Partners:
The Hillfields Neighbourhood Team work
with numerous other agencies to deliver services and tackle
problems that affect residents across the area. These partners de:
Introducing
Julia
Gagliardi of Safer Bristol
Partnership,
"I am part of the
Community
Safety
Team of the Safer Bristol
Partnership. I currently work from
Fishponds Police Station where I am
based with the Neighbourhood Policing
Team. My colleague Leylah Marouf also
covers the area of Bristol East with me.
We work on a range of projects
within the community such as local
Walkabouts, Clean-up days and helping
set up Community Safety groups within
neighbourhoods. If you are interested
in setting up a residents' group in your
area or you would like help/information
on a project in your community feel
free to contact Julia Gagliardi or Leylah
Marouf at Fishponds Police Station on
0117 9529548 or by e-mail at: Julia.
Gagliardi@bristol.gov.uk or Leylah.
Marouf@bristol.gov.uk.
The Safer Bristol Partnership is the
statutory body that co-ordinates
Bristol's response to drugs, crime
and community safety. It is made
up of a number of agencies such as
the Police, Council and Probation
service. The Safer Bristol team
comprises the Drugs Strategy Team
and the Communities Team."
A key partner in tackling
Anti Social Behaviour
across the area has been
the Fishponds Estates Management
Team within Bristol City Council.
During a spate of racially motivated
incidents during 2007-2008 agencies
and the Hillfields Community worked
together to battle racist attacks. The
result today is a huge improvement
in reports of racism and Anti Social
behaviour, transforming a rapidly
deteriorating reputation within Bristol.
Working closely with the Community,
we responded to public concerns
relating to criminal activity and anti
social behaviour by specific individuals
and in late 2007 secured Anti Social
behaviour Orders against two prolific
young offenders.
Under the guidance of Inspector Julie
Bowle and Bristol City Council's Roger
Griffiths, relationships between the
Police and Bristol City Council Estates
Management have enabled many
successes and many more will follow as
work continues to improve the quality
of life for residents within the Hillfields
Neighbourhood Area.
To contact the Estates Team you
can call 0117 3534002
Safer Bristol
www.avonandsomerset.police.uk/Local Pages
The Hillfields Neighbourhood Team is
a group of Police Officers and Police
Community Support Officers (PCSOs)
dedicated to dealing with the specific
policing issues that relate to the Hillfields
Neighbourhood Area.
The Team deal with low level crime,
Anti Social Behaviour and seek to
deal with emerging and existing
crime trends. We gather and collate
intelligence on a local level and will
often seek to act on this intelligence in
the form of warrants and operations.
Hillfields Beat Managers are fully sworn
and experienced Police Constables.
They deal with criminal issues relating
to the Neighbourhood area and manage
PCSOs in their duties.
Hillfields PCSOs have a variety of roles
within the area. They deal with Anti
Social Behaviour, traffic issues and are
central in intelligence gathering across
the area. Most importantly, they are also
project managers for long term problem
solving initiatives and train residents to
take lead roles in community projects.
Hillfields Neighbourhood Team:
What do we do?
The Hillfields Neighbourhood Team
offer access to a variety of free services
and projects that can assist you in
your community. We also regularly
seek opportunities to obtain free or
heavily discounted crime reduction
items, get in touch for more details!
We also offer project management
services for community crime
reduction projects, some of which are
Services We Offer:
We offer a full visual survey of any domestic property within the Hillfields
Neighbourhood Area, seeking to identify and suggest improvements for any
vulnerable areas.
A full report will be written up for any survey completed, nomally returned to
you within seven days.
The report will concentrate on all areas of home
security from the house itself, to gardens and
access points. It gives useful tips on natural security
measures, as well as points to look out for when
considering changing existing items within the
home, such as doors and windows.
Crime Reduction Surveys
included below, and will train residents
to take lead roles on projects within
their community.
Here is a selection of the services we
offer. More are being made available
on a regular basis, so get in touch for
updated information.
All it needs is for you to take us up
on our offers!
Bristol City
Council
www.avonandsomerset.police.uk/Local Pages
Bobby Van
Further to the survey visits, we are able to offer referrals to
the Bobby Van for vulnerable residents or victims of crime,
which is a service offered to all domestic properties that
will seek to assess properties and make minor security
improvements free of charge.
Set up in 2001, the Bobby Van is operated by a qualified
carpenter who operates from a fully equipped van which
acts as a mobile workshop.
Main upgrading work that is undertaken is as follows:
· Check door locks and upgrade where necessary
· Fit door chains/door restrictors if possible where not
already present
· Fit door viewer
· Install window locks where necessary
· Supply and fit battery alarms to doors and vulnerable
areas where necessary
· Construct safe rooms if required, specifically for victims
of domestic abuse cases
· Supply personal attack alarms
It has been very successful to date and is invaluable to
vulnerable members of the community. Please contact us
for more details.
www.avonandsomerset.police.uk/Local Pages
In partnership with the Road Policing
Unit and the Vehicle and Operator
Services Agency (VOSA) we run an
operation called "TORQUE" that targets
the illegal use of mopeds in the area.
Large numbers of moped riders are
escorted back to the station where we
check for roadworthiness and speed (if
the vehicle should be restricted). We can
also check the noise level of the vehicle.
We can prohibit the vehicle from being
used on the road until any faults have
been fixed and further checked.
Fixed Penalty Tickets can be issued,
ranging from £30 fine for incorrectly
sized number plates to £60 fine and 3
points for failing to display L Plates when
required or for a derestricted vehicle.
We aim to not only check the bikes
are legal but complete Driving licence,
Insurance and MOT checks to ensure
the riders are road legal.
We have checked in excess of 50
mopeds, over 45 of them have had
some type of fault or the driver has
not been road legal. We will continue
to run the operation throughout the
year to deal with this problem and
will publish updated results on www.
avonandsomerset.police.uk/localpages
Feel free to contact a member of the
team should you wish to find out more.
Operation Torque
Neighbourhood Watch
What is Neighbourhood Watch?
Neighbourhood watch is a community
based organisation. It is set up by
residents who run the watch. It is easy to
set up and the police can help support
you in setting it up.
Why start a Neighbourhood watch in
your area?
· To
reduce
crime
and
the
opportunities for crime
· To help and reassure those who live
in fear of crime
· To encourage neighbourliness and
close communities
· To inform the police and your
neighbours
about
suspicious
incidents in your neighbourhood.
The
benefits
of
having
a
neighbourhood watch?
· Message
are
forwarded
to
neighbourhood watch coordinators,
provide public information and crime
reduction advice
· Community spirit grows
· The elderly and more vulnerable of
your area will feel more secure
· Several insurance companies offer
discounts on home insurance.
PCSO
Alison
POWELL
states
"Neighbourhood watches are an
important part of the beat, allowing
security advice to be communicated
quickly and are central to Neighbourhood
Policing."
To find our more about Neighbourhood Watch contact The Hillfields
Neighbourhood Team
www.avonandsomerset.police.uk/Local Pages
Hillfields Neighbourhood Team have
been introducing Community Clean Up
Days, to get the community together
to help improve the environment in
Hillfields.
PCSO Alison Powell says of the project
"If you want to make an area where
you live cleaner, litter free and safer for
the whole community then you should
organise a clean up.
A clean up is easy to organise and
before the clean up the recreational
ground in Hillfields had broken glass,
empty cans, plastic bags and dumped
bags of rubbish.
After the clean up with help from local
residents, Clean and Green department
the recreational ground was cleared off
all rubbish including the entrances and
have remained cleaner ever since the
clean up."
If your interested, contact us for more
details and assistance.
Community Clean Up Days
Walkabouts
Walkabouts are driven by local
residents. Residents and local Service
providers e.g. Police, Council, Safer
Bristol, counsillors etc, walk around a
neighbourhood looking at what needs to
be improved. It's a great way of getting
results within a certain time scale.
PCSO Leanne Parker says, "Part of my
role as a PCSO is to engage with the
public, reduce crime and the fear of
crime. What I noticed when doing this
was the passion I heard from residents
about what they see or in many cases
do not see happening in their area.
During conversations residents would
vent all their frustrations about issues
that affect their every day lives but felt
nothing gets done about it."
"I wanted residents voices to be heard
and for them to know who was going
to take responsibility for actioning
improvements and getting results."
"One of the Walkabout groups I
currently facilitate has seen significant
improvements to the look of their area.
They actually see the results and get the
chance to talk to those responsible face
to face. It has built bridges between local
agencies and residents and has lifted
the communities' spirits. The residents
now feel they have some ownership
and say about what takes place on their
doorstep."
If you are interested in starting
Walkabouts in your area, contact the
Hillfields Neighbourhood Team.
www.avonandsomerset.police.uk/Local Pages
Two key issues with youths in society
at this present time are Knife Crime
and Drug Misuse/Abuse. Hillfields
Neighbourhood Team deliver talks on
Drug Awareness and Knife Crime to
youth groups within Hillfields.
PCSO Leanne PARKER says of the
project "I have developed and deliver
an educational talk to groups of youths.
I use resources I have gained from
drugs workers within the NHS, including
as many different tools as possible to
deliver my message for an interactive
and impactive experience.
I decided to show a DVD based on a
true-life story, told from a mother whose
son became victim of knife crime and
the emergency service representatives
who attended to the victim.
My research and resources have
provided me with the knowledge
and tools to deliver a very accurate,
informed and emotive talk. I encourage
participation from the youths at all
stages"
If you are interested in utilising this
valuable insight into the effects of drugs
and knife crime, please contact the
Hillfields Neighbourhood Team.
Knife Crime and Drugs Awareness Talks
No Cold Calling Zones
No Cold Calling Zones are quite simply
designated zones where local residents
or communities have the confidence to
say "NO" to uninvited salespeople and
to warn rouge traders and cold callers
they are not welcome.
PCSO Leanne Parker says "I have so
far worked with Trading Standards to
successfully set up two No Cold Calling
Zones."
"It has reduced reports of doorstep
callers, bogus workmen, high pressure
sales people and distraction burglars."
"The No Cold Calling Zone gets clearly
sign posted and that acts as a massive
deterrent. Each household gets a sticker
to display in there window along with
an information pack highlighting crime
prevention measures and methods of
reporting. The scheme does not cost
much to set up and the impact can be
massive."
If you are interested please contact the
Hillfields Beat Team
Come to our 999 Fun Day
Sunday 16th August 2009
10am-4pm
@ Harry Crook Youth Activities Centre,
Moorlands Road
Put this date in your diary, the next annual Hillfields 999 Fun Day!
This is a follow on from the 2008 Fun Day, opened by the Lord
Mayor of Bristol.
Albert Rogers' Fun fair rides and the Army Cadets band entertained
whilst the children also enjoyed the youth bus and trying out all
the different Police and Fire Service vehicles. Children especially
enjoyed being locked up in the back of the police van or turning on
the sirens of the police smart car!
The highlight of the day was the raffle, drawn by ex-World Champion
boxer Glen Catley which raised over three hundred pounds and
the proceeds went to the League of Friends based at Cossham
Hospital.
PCSO's Leanne Parker and Alison Powell said "The day was a
great success with the community attending the event, meeting
their local police and fire service and enjoying themselves."
Don't miss this years bigger and better event on Sunday 16th
August 2009, 10am-4pm @ The Harry Crook Youth Activities Centre,
Moorlands Road, Fishponds, Bristol, BS16 3LF.
www.avonandsomerset.police.uk/Local Pages
Hillfields Neighbourhood Team have
been introducing Community Clean Up
Days, to get the community together
to help improve the environment in
Hillfields.
PCSO Alison Powell says of the project
"If you want to make an area where
you live cleaner, litter free and safer for
the whole community then you should
organise a clean up.
A clean up is easy to organise and
before the clean up the recreational
ground in Hillfields had broken glass,
empty cans, plastic bags and dumped
bags of rubbish.
After the clean up with help from local
residents, Clean and Green department
the recreational ground was cleared off
all rubbish including the entrances and
have remained cleaner ever since the
clean up."
If your interested, contact us for more
details and assistance.
Community Clean Up Days
Walkabouts
Walkabouts are driven by local
residents. Residents and local Service
providers e.g. Police, Council, Safer
Bristol, counsillors etc, walk around a
neighbourhood looking at what needs to
be improved. It's a great way of getting
results within a certain time scale.
PCSO Leanne Parker says, "Part of my
role as a PCSO is to engage with the
public, reduce crime and the fear of
crime. What I noticed when doing this
was the passion I heard from residents
about what they see or in many cases
do not see happening in their area.
During conversations residents would
vent all their frustrations about issues
that affect their every day lives but felt
nothing gets done about it."
"I wanted residents voices to be heard
and for them to know who was going
to take responsibility for actioning
improvements and getting results."
"One of the Walkabout groups I
currently facilitate has seen significant
improvements to the look of their area.
They actually see the results and get the
chance to talk to those responsible face
to face. It has built bridges between local
agencies and residents and has lifted
the communities' spirits. The residents
now feel they have some ownership
and say about what takes place on their
doorstep."
If you are interested in starting
Walkabouts in your area, contact the
Hillfields Neighbourhood Team.
www.avonandsomerset.police.uk/Local Pages
Two key issues with youths in society
at this present time are Knife Crime
and Drug Misuse/Abuse. Hillfields
Neighbourhood Team deliver talks on
Drug Awareness and Knife Crime to
youth groups within Hillfields.
PCSO Leanne PARKER says of the
project "I have developed and deliver
an educational talk to groups of youths.
I use resources I have gained from
drugs workers within the NHS, including
as many different tools as possible to
deliver my message for an interactive
and impactive experience.
I decided to show a DVD based on a
true-life story, told from a mother whose
son became victim of knife crime and
the emergency service representatives
who attended to the victim.
My research and resources have
provided me with the knowledge
and tools to deliver a very accurate,
informed and emotive talk. I encourage
participation from the youths at all
stages"
If you are interested in utilising this
valuable insight into the effects of drugs
and knife crime, please contact the
Hillfields Neighbourhood Team.
Knife Crime and Drugs Awareness Talks
No Cold Calling Zones
No Cold Calling Zones are quite simply
designated zones where local residents
or communities have the confidence to
say "NO" to uninvited salespeople and
to warn rouge traders and cold callers
they are not welcome.
PCSO Leanne Parker says "I have so
far worked with Trading Standards to
successfully set up two No Cold Calling
Zones."
"It has reduced reports of doorstep
callers, bogus workmen, high pressure
sales people and distraction burglars."
"The No Cold Calling Zone gets clearly
sign posted and that acts as a massive
deterrent. Each household gets a sticker
to display in there window along with
an information pack highlighting crime
prevention measures and methods of
reporting. The scheme does not cost
much to set up and the impact can be
massive."
If you are interested please contact the
Hillfields Beat Team
www.avonandsomerset.police.uk/Local Pages
Bobby Van
Further to the survey visits, we are able to offer referrals to
the Bobby Van for vulnerable residents or victims of crime,
which is a service offered to all domestic properties that
will seek to assess properties and make minor security
improvements free of charge.
Set up in 2001, the Bobby Van is operated by a qualified
carpenter who operates from a fully equipped van which
acts as a mobile workshop.
Main upgrading work that is undertaken is as follows:
· Check door locks and upgrade where necessary
· Fit door chains/door restrictors if possible where not
already present
· Fit door viewer
· Install window locks where necessary
· Supply and fit battery alarms to doors and vulnerable
areas where necessary
· Construct safe rooms if required, specifically for victims
of domestic abuse cases
· Supply personal attack alarms
It has been very successful to date and is invaluable to
vulnerable members of the community. Please contact us
for more details.
www.avonandsomerset.police.uk/Local Pages
In partnership with the Road Policing
Unit and the Vehicle and Operator
Services Agency (VOSA) we run an
operation called "TORQUE" that targets
the illegal use of mopeds in the area.
Large numbers of moped riders are
escorted back to the station where we
check for roadworthiness and speed (if
the vehicle should be restricted). We can
also check the noise level of the vehicle.
We can prohibit the vehicle from being
used on the road until any faults have
been fixed and further checked.
Fixed Penalty Tickets can be issued,
ranging from £30 fine for incorrectly
sized number plates to £60 fine and 3
points for failing to display L Plates when
required or for a derestricted vehicle.
We aim to not only check the bikes
are legal but complete Driving licence,
Insurance and MOT checks to ensure
the riders are road legal.
We have checked in excess of 50
mopeds, over 45 of them have had
some type of fault or the driver has
not been road legal. We will continue
to run the operation throughout the
year to deal with this problem and
will publish updated results on www.
avonandsomerset.police.uk/localpages
Feel free to contact a member of the
team should you wish to find out more.
Operation Torque
Neighbourhood Watch
What is Neighbourhood Watch?
Neighbourhood watch is a community
based organisation. It is set up by
residents who run the watch. It is easy to
set up and the police can help support
you in setting it up.
Why start a Neighbourhood watch in
your area?
· To
reduce
crime
and
the
opportunities for crime
· To help and reassure those who live
in fear of crime
· To encourage neighbourliness and
close communities
· To inform the police and your
neighbours
about
suspicious
incidents in your neighbourhood.
The
benefits
of
having
a
neighbourhood watch?
· Message
are
forwarded
to
neighbourhood watch coordinators,
provide public information and crime
reduction advice
· Community spirit grows
· The elderly and more vulnerable of
your area will feel more secure
· Several insurance companies offer
discounts on home insurance.
PCSO
Alison
POWELL
states
"Neighbourhood watches are an
important part of the beat, allowing
security advice to be communicated
quickly and are central to Neighbourhood
Policing."
To find our more about Neighbourhood Watch contact The Hillfields
Neighbourhood Team
www.avonandsomerset.police.uk/Local Pages
Our Partners:
The Hillfields Neighbourhood Team work
with numerous other agencies to deliver services and tackle
problems that affect residents across the area. These partners de:
Introducing
Julia
Gagliardi of Safer Bristol
Partnership,
"I am part of the
Community
Safety
Team of the Safer Bristol
Partnership. I currently work from
Fishponds Police Station where I am
based with the Neighbourhood Policing
Team. My colleague Leylah Marouf also
covers the area of Bristol East with me.
We work on a range of projects
within the community such as local
Walkabouts, Clean-up days and helping
set up Community Safety groups within
neighbourhoods. If you are interested
in setting up a residents' group in your
area or you would like help/information
on a project in your community feel
free to contact Julia Gagliardi or Leylah
Marouf at Fishponds Police Station on
0117 9529548 or by e-mail at: Julia.
Gagliardi@bristol.gov.uk or Leylah.
Marouf@bristol.gov.uk.
The Safer Bristol Partnership is the
statutory body that co-ordinates
Bristol's response to drugs, crime
and community safety. It is made
up of a number of agencies such as
the Police, Council and Probation
service. The Safer Bristol team
comprises the Drugs Strategy Team
and the Communities Team."
A key partner in tackling
Anti Social Behaviour
across the area has been
the Fishponds Estates Management
Team within Bristol City Council.
During a spate of racially motivated
incidents during 2007-2008 agencies
and the Hillfields Community worked
together to battle racist attacks. The
result today is a huge improvement
in reports of racism and Anti Social
behaviour, transforming a rapidly
deteriorating reputation within Bristol.
Working closely with the Community,
we responded to public concerns
relating to criminal activity and anti
social behaviour by specific individuals
and in late 2007 secured Anti Social
behaviour Orders against two prolific
young offenders.
Under the guidance of Inspector Julie
Bowle and Bristol City Council's Roger
Griffiths, relationships between the
Police and Bristol City Council Estates
Management have enabled many
successes and many more will follow as
work continues to improve the quality
of life for residents within the Hillfields
Neighbourhood Area.
To contact the Estates Team you
can call 0117 3534002
Safer Bristol
www.avonandsomerset.police.uk/Local Pages
The Hillfields Neighbourhood Team is
a group of Police Officers and Police
Community Support Officers (PCSOs)
dedicated to dealing with the specific
policing issues that relate to the Hillfields
Neighbourhood Area.
The Team deal with low level crime,
Anti Social Behaviour and seek to
deal with emerging and existing
crime trends. We gather and collate
intelligence on a local level and will
often seek to act on this intelligence in
the form of warrants and operations.
Hillfields Beat Managers are fully sworn
and experienced Police Constables.
They deal with criminal issues relating
to the Neighbourhood area and manage
PCSOs in their duties.
Hillfields PCSOs have a variety of roles
within the area. They deal with Anti
Social Behaviour, traffic issues and are
central in intelligence gathering across
the area. Most importantly, they are also
project managers for long term problem
solving initiatives and train residents to
take lead roles in community projects.
Hillfields Neighbourhood Team:
What do we do?
The Hillfields Neighbourhood Team
offer access to a variety of free services
and projects that can assist you in
your community. We also regularly
seek opportunities to obtain free or
heavily discounted crime reduction
items, get in touch for more details!
We also offer project management
services for community crime
reduction projects, some of which are
Services We Offer:
We offer a full visual survey of any domestic property within the Hillfields
Neighbourhood Area, seeking to identify and suggest improvements for any
vulnerable areas.
A full report will be written up for any survey completed, nomally returned to
you within seven days.
The report will concentrate on all areas of home
security from the house itself, to gardens and
access points. It gives useful tips on natural security
measures, as well as points to look out for when
considering changing existing items within the
home, such as doors and windows.
Crime Reduction Surveys
included below, and will train residents
to take lead roles on projects within
their community.
Here is a selection of the services we
offer. More are being made available
on a regular basis, so get in touch for
updated information.
All it needs is for you to take us up
on our offers!
Bristol City
Council
www.avonandsomerset.police.uk/Local Pages
Accidental house fires in Hillfields,
Fromevale, Eastville, Easton and the
St George East and West Wards are
on the rise, according to recent figures
from Avon Fire & Rescue Service.
Fire does not need to kill or injure
someone to have a devastating impact
homes can be badly damaged and
precious family momentos lost forever.
There are simple steps you can take
however to protect you and your
family:
Buy a smoke detector for every level
of your home, fit it and check it weekly
smoke detectors will pick up traces of
smoke long before you do, giving you
an early warning of danger and precious
time to get out of your home safely.
Know your escape route make sure
everyone in your home knows how
to get out should fire break out in any
room of the property.
Don't leave cooking unattended fires
in the kitchen account for a massive
55% of all house fires in the Avon area.
Before you go to bed - close all doors
and make sure all electrical and gas
appliances (where appropriate) are
switched off before you go to bed.
Smokers make sure you have put that
cigarette out!
And, most importantly, if fire breaks out
in your home: Get Out, Stay Out and
call 999
For more information on fire safety and
booking a free home fire safety visit look
at our website www.avonfire.gov.uk.
Avon Fire & Rescue
Service
House fires on the rise
Free meeting room facility at
Speedwell Fire Station
If you have a group that works to help
the local community then why not book
the community room at Speedwell Fire
Station?
Equipped with IT resources for
presentations, the room can provide
conference and meeting facilities for
up to 20 people. The room has proved
popular with local groups, but there
are still plenty of dates available
throughout the year.
For more information contact
Speedwell Fire Station Manager
Steve Cornish on 0117 926 2061
extension 8110 or email steve.
cornish@avonfire.gov.uk.
Julie
Bowle
782
Lee
Kerslake
2781
Andrew
Woodman
3151
Anna
Skotniczna
7479
Leylah
Marouf
Police
Sergeant
Hill
2867
Julia
Gagliardi -
Safer
Bristol
Your Hillfields
Neighbourhood Policing Team
Making the communities of Avon and Somerset feel safe and be safe
Laura
Harris
7543
Leanne
Parker
7966
Alison
Powell
9029
With Support From:
www.avonandsomerset.police.uk/Local Pages
Fishponds Local Action Group is a
not for profit community enterprise
based in Hillfields. We contribute to
improving the quality of life for the local
community and aim to bring people
together to imnprove the area in which
we live. We won a 2008 award from
bristol City Council for our contribution
to projects in the community and seek
to build on this with the support of the
communtiy.
Friends of Hillfields Park is a community
Fishponds Local Action Group (FLAG)
Youth Providers
FLAG Nursery
Choosing child care may be the most
difficult decision to make in your life.
Therefore it is the primary aim of the
FLAG Childcare Centre to provide a
quality service with high standards
and affordable childcare to families of
children who are aged 3 months to 5
years old. The Centre has future aims to
incorporate a wide variety of childcare
The Hillfields Neighbourhood Team
make every effort to get involved
with events and projects involving
providers of youth services. Harry
Crook Youth Activities Centre in
Moorlands Road, Fishponds were
central to the success of the Fun Day
last year and will be also assisting
in organising this year's event.
group that aims to make the most of
the Hillfields Rereational ground. We
are there to put forward ways to make
the most of the space available and
ensure improvements are made to the
area that are in keeping with the wishes
of the community.
To find out more or get involved in either
of the above, contact Vadna Chauhan,
nursery manager, FLAG childcare
centre, Thicket Avenue, Fishponds,
Bristol BS16 4EH. Tel: 0117 9655096
to enable a wrap-around childcare
service delivery for the children and
families who use the centre.
For any information on the nursery
and Children's Centre you are invited
to contact Vadna Chauhan, nursery
manager, FLAG childcare centre,
Thicket Avenue, Fishponds, Bristol
BS16 4EH. Tel: 0117 9655096
Harry Crook offer a variety of activities
for youths aged between 4 years right
the way into adulthood. Contact them
on 0117 965 6948 or email hcyac@
dsl.pipex.com for more details.
Hillfields Youth Club also offer
activities and services to youths in
the Hillfields area. Contact 0117 903
8346 for more details.
Neighbourhood Policing and the
introduction of Police Community
Support Officers (PCSOs) has
revolutionised the way we Police our
City.
We have identified the importance of
Safer, Stronger Neighbourhoods. The
`Bobby On The Beat' has evolved into
teams of officers, providing increased
presence on the streets of Bristol.
For Hillfields, this team has been
expanding over the last two years. The
Neighbourhood Sergeant is now in
charge of two full time Police Constables
and four Police Community Support
Officers, based at Fishponds to meet
the Policing needs of the Hillfields area.
Their aim is simple, to make you feel
safe and be safe. To identify the issues
that matter to you, and to work in
partnership with local Council Services,
other local agencies and community
groups to deal with these issues to your
satisfaction.
This booklet will give you details of your
team, and an insight into many of the
services they can offer you.
The most important part of this team's
success is you, whether resident or
business. By contacting your local team
and getting involved in the work we do,
you can make a difference to Hillfields
The Hillfields Neighbourhood Team
are constantly seeking your views, so
please support them in this by taking
the opportunity to speak to them on
Patrol, at local Beat Surgeries, PACT
meetings or by contacting them via the
contact details on the next page.
Finally, the `In Your Area' section of
the Police website is an excellent way
to keep up to date with your local
Neighbourhood Team, including recent
events, crime statistics and crime
prevention advice. It also has links to
contacting your team.
Policing is too important to leave to
the Police alone, never has this been
more relevant than when talking about
Neighbourhood Policing.
So please, make the most of the
Hillfields Neighbourhood Team and
help make Hillfields a Safer, Stronger
Neighbourhood.
Creating safer, stronger neighbourhoods
what you need to know
Making the communities of Avon and Somerset feel safe and be safe
Inspector Julie Bowle
Neighbourhood Inspector
Fishponds Police Station
www.avonandsomerset.police.uk/Local Pages
How To Contact Us:
For any local issue you wish to discuss, or should you wish to discuss anything
within this brochure, please contact the team the following methods:
Tel 01179529532
email
#SSN.BristolEast@avonandsomerset.police.uk
We're here for you, so make the most of us.
Up to date information relating to the Neighbourhood Policing Team can also be
found by visiting
www.avonandsomerset.police.uk/Local Pages.
We will be holding Beat Surgeries at the below times/dates:
17 June 2009: Hillfields Library, 2pm to 3pm
15 July 2009: Cossham Hospital, 10am to 11.30am
26 August 2009: Hillfields Library, 2pm to 3pm
23 September 2009: Cossham Hospital, 10am to 11.30am
28 October 2009: Hillfields Library, 2pm to 3pm
18 November 2009: Cossham Hospital, 10am to 11.30am
More dates for surgeries will be available throughout the year. See www.
avonandsomerset.police.uk/LocalPages for more details or contact the team at
Fishponds Polcie Station.
If you would like to see a Beat surgery near you, let the Team know via the contact
details on page 2 and we'll do all we can to accommodate the request.
We will also be holding Policing priority meetings throughout the year, where
you can have a say on what problems your Neighbourhood Team should focus
their efforts. These will be advertised throughout the beat and on our website
www.avonandsomerset.police.uk/LocalPages and www.hillfields.org.
Where to See Us in 2009:
Creating safer, stronger neighbourhoods
where to find us
www.avonandsomerset.police.uk/Local Pages
If you wish to discuss Policing Issues:
Emergency dial 999
Non Emergency (i.e not in progress, non emergency calls or general enquiries)
- 08454567000
Hillfields Neighbourhoods Team 01179529532
www.avonandsomerset.police.uk
If you wish to report criminal activity anonymously:
Crimestoppers 0800 555111 or www.crimestoppers.org.uk
If you wish to discuss an issue with Bristol City Council Eastates Management:
Bristol City Council Estates (North): 0117 353 4002
If you wish to discuss faulty street lighting or recycling/refuse collection:
Bristol City Council Environmental Services 0117 9223838
If you wish to discuss noisy neighbours:
Noise Pollution: 0117 922 2500
If you have issues relating to dogs in the area:
Dog Warden: 0117 922 2500
If you wish to report mistreated animals:
RSPCA: 0300 1234 999
If you are a Child/Young Person and wish to discuss any issues you have:
Childline 08001111 or www.childline.org.uk
If you wish to discuss drug issues confidentially:
Talk to Frank 0800 776600 or www.talktofrank.com
If you need support or advice regarding domestic abuse:
National Domestic Violence Helpline 0808 2000247
If you need support or advice regarding Hate Crime:
Support Against Racist Incidents 0117 9420060
If you need to discuss health issues:
NHS direct 0845 4647
If you are worried about your own or a friend/relatives drinking and
require confidential support:
Drinkline 08009178282 or www.patient.co.uk
If you need to contact the Safer Bristol Partnership:
01179420060
If you wish to see more about Hillfields visit www.Hillfields.org
Useful Numbers
Safer
Stronger
Neighbourhoods
Introducing
YOUR
neighbourhood team
Making the communities of Avon and Somerset feel safe and be safe
In partnership with
In partnership with