Debbie Charman became a PCSO in August 2003, having worked in finance for 18 years.

She said: "My main motivation for becoming a PCSO was my desire to do something positive for my community.

"A good example is 'Portishead Activity Week', which we've just held. I worked with Portishead Youth Club to organise funding and arrange activities to give young people an insight into the work of all the emergency services, including the chance for them to be Fire Cadets for the day and learn basic First Aid skills. Activities like this help to break down barriers between young people and the police, as well as giving them constructive things to do in the school holidays. The week is supported by local traders, residents and North Somerset Council and has been so successful that other police stations are now organising similar schemes.

"I do a lot of work with young people, who were initially edgy about being approached by someone like myself in a uniform, but who now appreciate the work I do and how officers like me can help.

"No two days are the same as a PCSO, which is part of the appeal of the job. My general routine, though, is to start my shift by briefing myself on any incidents that have happened since I was last in which I need to be aware of, then going out on foot patrol around the High Street. Later in the day, I tend to visit the local school, either to speak to young people in their classrooms, or to meet them as they leave.

"If I am working a later shift, I try to patrol where young people congregate to speak with local residents and the youngsters themselves. Just being around and approachable means a lot to people and is a really valuable way of picking up information about any troublemakers or local issues.

"It was a big step to change my career, but becoming a PCSO has had a really positive effect on my life. I feel proud and privileged to work as a PCSO and be a close and valued part of the community in Portishead. The positive feedback that I get from residents of all ages makes the job really worthwhile."

PCSO main menu