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Our operators often have to deal with calls to the 999 emergency system that are quite clearly not emergencies. Many of these calls are not even a matter for any emergency service.
These calls may seem amusing but the callers are clearly misusing the 999 facility. Those who dial 999 when it is not an emergency could be preventing a genuine emergency call being answered. These include where a person has been seriously hurt, or about to be seriously hurt, and situations which require immediate police action.
Phoning 999 for routine matters will not result in an improved service to the caller, who will be requested to ring back on the non-emergency number 0845 456 7000.
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| Inappropriate 999 calls - Contents |
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A female caller has dialled 999 to report a grey squirrel with no hazelnut trees.
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A female caller has dialled 999 to complain that she cannot get health insurance following an incident with the police.
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A male caller has dialled 999 to report that he has not been paid by the DSS.
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A male caller has dialled 999 to complain about the lack of buses in Crow Lane.
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A female caller has dialled 999 to ask what year the Internet started.
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A female caller has dialled 999 to report an injured pigeon.
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A male caller has dialled 999 to say that his wife has gone out without leaving any food to eat.
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A male caller has dialled 999 to ask for our help in getting home from Lockleaze.
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Abuse and Insurance
