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A communications operator wearing a telephone headset. containing the text Inappropriate 999 calls Cranium Caviar
Pigeon

In this call a woman has dialled 999 to report an injured pigeon. A transcript of the call has been provided below.


Watch this video with subtitles


Communications operator: "Police Emergency..."

 

Caller: "Hello... I know this is gonna sound stupid but a pigeon's been run over... and I've got no money to phone the RSPCA or anything..."

 

Communications operator: "Right... so you're ringing police emergency line..."

 

Caller: "Well, I've just been told..."

 

Communications operator: "...which is for life and death about a pigeon which has been run over?"

 

Caller: "Well, I've just been told to phone you by the operator..."

 

Communications operator: "Right... Madam I'm going to put you on another line which will give you a number to call. I'm not prepared to deal with your enquiry on this line... just one moment..."

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