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A communications operator wearing a telephone headset. containing the text Inappropriate 999 calls A pink brain illustration
Taxi wanted

In this call a man has dialled 999 to ask for our help in getting home from Lockleaze. A transcript of the call has been provided below.


Watch this video with subtitles


Communications operator: "Thank you go ahead please..."

 

Caller: "Hello..."

 

Communications operator: "What's the emergency please?"

 

Caller: "The emergency is... I am at Lockleaze... and I would like to get home..."

 

Communications operator: "We're not a taxi service sir..."

 

Caller: "I know, I know, I know, but I am in a bit of a mess in so far as I cannot get a..."

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