In this call a man has dialled 999 to complain about the lack of buses in Crow Lane. A transcript of the call has been provided below.

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Communications operator: "Thank you, hello, you're through to the police..."

Caller: "With very sore feet. Could you put me through to Southmead Police Station please?"

Communications operator: "I can't..."

Caller: "I'm very angry..."

Communications operator: "But listen sir you dialled 999 you need to tell me what your emergency is."

Caller: "There's no emergency except that there are no buses in Crow Lane..."

Communications operator: "Are you phoning 999 to report there are no buses in Crow Lane?"

Caller: "Exactly. Exactly. Because the police are doing bugger all about this. All this aggro that's going on. I'm a visitor here."

Communications operator: "Excuse me sir I can't take a complaint about no bus services on 999..."

Caller: "Well would you put me through to Southmead Police Station?"

Communications operator: "I will give you the correct number for you to dial sir."

Caller: "That's lovely."

Communications operator: "Unfortunately I cannot transfer on this terminal I'm on."

Caller: "No but that's fine you give me the number."

Communications operator: "The recorded message is coming up now sir... okay?"

Caller: "Thank you."