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Contacting the Police

Contacting the police can be very difficult for people who are deaf, hard of hearing, deafblind or have a speech impairment. To make it easier to contact the police there are choices:

Emergency

  • Text the emergency text number 999. You MUST register your mobile phone number before using this service. You only need to do this once. Send a text message to the number 999, with the word 'Register', and follow the simple instructions. Find out more by following the link to the web page Emergency Text Service.
  • If you use Text Relay, dial 18000 and you will be put through to the police.
  • Get a hearing person to dial 999.

Non Emergency

There are several ways to contact the police if it is not an emergency.

  • Text the non-emergency text number on 81819. Find out more by following the link to the web page Non Emergency Text Service.
  • If you use Text Relay, dial 18001 101.
  • Get a hearing person to dial 101.
  • Fax 01275 814546.

    Police Link Officer for Deaf people (PLOD)

    When you contact the police, you can ask for a Police Link Officer for Deaf people (PLOD).