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Coronavirus (COVID-19): the policing response and what you need to know

A major incident has been declared by the Avon and Somerset Local Resilience Forum (LRF) to help with the multi-agency response to the COVID-19 coronavirus.

This declaration has been made to make sure all agencies are able to work together more effectively in the event of reduced staffing levels and an increase in demand. It has not been made because agencies are unable to cope. Read the full statement about the declaration from the LRF chair, ACC Nikki Watson.

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Policing services

We will update this page with further changes but the current situation is:

  • Emergency and high priority calls: You will see no changes to the way we respond to emergency and high priority calls. These are a critical function we will maintain to protect the public. We would encourage people to report non-urgent incidents online instead of calling 101.
  • COVID-19 breach of restrictions: If you have concerns that an individual or business has significantly breached Government restrictions you can report it using our online form, ring us on 101 (for non-emergencies) or 999 (for emergencies).
  • Enquiry Offices: Most of our Enquiry Offices have now re-opened. Before visiting them, please check the individual station’s page for up to date opening hours on our police station webpages.
  • Neighbourhood Beat Teams: Neighbourhood Beat Teams will still be patrolling your area and available to be contacted as normal. Some public engagement events and surgeries are now taking place. Find your local Beat Team.
  • Protecting our officers and staff: We are putting all measures in place to protect our officers and staff including encouraging home working where possible, moving face-to-face meetings to Microsoft Teams and providing them with daily guidance from Public Health England and the Government. A discussion board has been set up for issues and concerns relating to the coronavirus.
  • Ride Along Scheme: Our Ride Along Scheme has been temporarily suspended and all applicants have been written to. We will update our Ride Along webpages once the Scheme is back up and running.

Keeping communities safe

Staying up to date

Government advice

Health advice

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