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Do you have what it takes to help save and change lives every day? Do you want to make a real difference when people need it most?

There are few jobs more important than that of a police dispatcher. We are seeking communications operators to work in our busy Police Communications Centre in Portishead working a variety of shift patterns.

You will be co-ordinating our response to incidents as they unfold and answer our emergency 999 line. Whether it’s sending police officers or our partner agencies to live time incidents from a road traffic collision, a burglary or a missing person enquiry. Your skills will be needed to prioritise and co-ordinate our initial response. You will need to be calm, confident and professional and able to work effectively under pressure.

We know great communications officers are trained and not born but if you have confidence, great communications skills and can think under pressure, we will help you with the rest.

Skills you need

  • You must be computer literate including knowledge of Windows based packages and have a typing speed of 35 WPM
  • It would be useful if you have worked within a police communications environment or a radio based role, but it’s not essential

Further information

  • You will need to attend a full-time training course at Police HQ, after which there is flexibility around hours for your tutorship period
  • Once appointed you may not make any internal recruitment application to move from the post of Dispatcher within two years of the date of your appointment
  • Candidates who successfully pass both the assessment and interview will have pre-recruitment checks processed (including vetting) and then placed onto a waiting list until the next training course (these run 3-4 times a year). When the next training course is available, candidates will be offered a full-time place on a training course and a role within the Department.

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Job information

Job specification
Download the job specification
£26,951 - £29,845 (including shift allowance and weekend enhancement, pro-rata)
Police Headquarters, Portishead
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