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Access to Your Personal Information

The Data Protection Act provides the right for an individual to request a copy of personal information held. This is known as 'subject access'.

I want to... 

apply for access to information held on the Police National Computer (PNC)

The Association of Chief Police Officers Criminal Records Office (ACRO), processes applications to access information held about you on the PNC. This includes information on: 

  • Arrests
  • Criminal convictions
  • Cautions
  • Juvenile reprimands
  • Final warnings
  • Non convictions
  • No further actions outcomes

To apply for information held about you on the PNC, go to the National Police Chiefs' Council (NPCC) website - ACRO Criminal Records Office.

apply for access to information held on Avon and Somerset Constabulary systems

To apply to find out whether the Constabulary holds any personal information about you (this does not include certificates of criminal records) and get a copy of that information,  download Form 462 and post it to:

Corporate Information Management Department
Avon and Somerset Constabulary
PO Box 37
Valley Road
Bristol,  BS20 8QJ

The types of information you can request includes:

  • Police incident logs
  • Police crime reports
  • Photographs
  • Statements

Time scales

The Data Protection Act requires that you are given a response to any request for your personal information within 40 calendar days.

We will always try to respond to requests in the early part of this period, however, more complicated or larger requests may take the full 40 days to reach you.
For further information, call 01275 816 376 or email
request information for employment purposes

If you require a disclosure for employment purposes, Disclosure Scotland offers a basic level check.

This check will not show convictions classed as spent under the terms of the Rehabilitation of Offenders Act.

For more information concerning spent convictions and acquiring a basic level check, go to the Disclosure Scotland website.

Checks carried out via subject access will list all of a person’s offences regardless of whether or not they are spent. 

apply for or renew a Personal Licence

If you require a disclosure for a Personal Licence application, be aware that a subject access disclosure is not covered by the terms of the Rehabilitation of Offenders Act.

This means the disclosure may contain information about convictions which, in other circumstances would be classed as spent and which a third party is not entitled to receive.

You may apply for a basic level check, which does not include spent convictions by visiting the Disclosure Scotland website.

request information for the purpose of employment involving access to children, vulnerable adults or the elderly

To request information for the purpose of employment or self-employment with children, the elderly or the vulnerable, go to the Disclosure and Barring Service.

If you require a criminal record check to work with children overseas, you should obtain an International Child Protection Certificate (ICPC).

request the deletion of my records from national police systems

All applications for the removal of records from national police systems, such as the Police National Computer, are managed by the Association of Chief Police Officers Criminal Records Office (ACRO).

If you believe you are eligible to have your records held on national police systems deleted, visit the ACRO website for guidance and to download the application form.

find out about the disregarding of historical convictions

The law now states that historical convictions for consensual gay sex with over­ 16s will not show up on criminal records checks.

The Home Secretary may disregard certain convictions upon written application by the individual.

In order for an eligible conviction to be disregarded it must appear that:

  • All parties involved in the conduct constituting the offence consented to it and were aged 16 or over at the time the offence was committed
  • Any such conduct now would not be an offence under the Sexual Offences Act 2003

You can get further information and apply for a disregard and pardon of convictions for decriminalised sexual offences from the Home Office through

find out how long my information is held by the police

View our retention schedule to find out how long your information is held by the police.