Skip to content

Coronavirus (COVID-19): the policing response and what you need to know

NHS Covid Scam

Criminals are using the Covid-19 vaccines as a way to target the public by tricking them to hand over cash or financial details. They are sending convincing-looking text messages letting people know they are eligible for the vaccine or phoning people directly pretending to be from the NHS, or local pharmacy.
The NHSCFA have put together guidance and advice to help anyone who may be a target of these kinds of scams – Covid-19 vaccine fraud (
NHS Covid passes are free of charge and can be obtained through the NHS website and app or click here for your pass. If you cannot apply digitally using the NHS App or online service, you can ask for a Pass Letter to be sent to you in the post.
If you believe you are the victim of a fraud relating to the COVID-19 vaccine, please report it to Action Fraud, and forward any suspicious emails to, and forward suspicious texts to 7726.
The best way to avoid text message scams is to never follow the links in texts that claim to be from organisations or companies.
If you get a text purporting to be from the NHS that you’re not sure about, check the details with your GP surgery or NHS service.
Scammers are increasingly taking advantage of smartphones and are getting very clever as consumers have become increasingly reliant on deliveries during the pandemic. Scammers use many different types of messaging systems and apps, like SMS, WhatsApp, Facebook Messenger, Viber, Skype, Google Hangouts, Snapchat and other messaging platforms, to try scam you out of your money.
By using identity masking technology to change the name displayed as the sender, scammers often make it look like a legitimate organisation is contacting you via text or a messaging app. This is known as ‘number spoofing’.
If you get sent a scam message, it’s important you don’t respond to it and report it so others don’t fall victim. Reporting a scam message is free and it will help stop the spread.
Page feedback
Was this page useful? *
What best describes the reason for your visit today?