Response times
Date of request: 11 July 2023
Reference: 860/23
Request
Please could you provide me with the following information, in Excel or similar spreadsheet form if possible: The average police response time to attend 999 calls categorised as grade 2 emergencies, for each of the last three financial years (2022/23, 2021/22, 2020/21), broken down by local authority.
Response
Please find below a table showing the Median average response time to attend Priority 2 999 calls, in minutes, for each year requested. This data is based on the time of response from the point at which a call is transferred to our dispatch team in the control room to disposal of the call. As requested, this has been broken down by local authority area.
| Median Average | 2020/2021 | 2021/2022 | 2022/2023 |
| Bath & North East Somerset | 41.95 | 58.33 | 72.23 |
| Bristol | 52.68 | 82.42 | 99.24 |
| North Somerset | 51.50 | 61.12 | 66.23 |
| Somerset | 48.94 | 50.06 | 63.18 |
| South Gloucestershire | 51.48 | 84.55 | 85.58 |