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Response times

Date of request: 11 July 2023
Reference: 860/23


Please could you provide me with the following information, in Excel or similar spreadsheet form if possible: The average police response time to attend 999 calls categorised as grade 2 emergencies, for each of the last three financial years (2022/23, 2021/22, 2020/21), broken down by local authority.


Please find below a table showing the Median average response time to attend Priority 2 999 calls, in minutes, for each year requested. This data is based on the time of response from the point at which a call is transferred to our dispatch team in the control room to disposal of the call.  As requested, this has been broken down by local authority area.

Median Average 2020/2021 2021/2022 2022/2023
Bath & North East Somerset 41.95 58.33 72.23
Bristol 52.68 82.42 99.24
North Somerset 51.50 61.12 66.23
Somerset 48.94 50.06 63.18
South Gloucestershire 51.48 84.55 85.58
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