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Accessibility statement

This statement applies to content published on the www.avonandsomerset.police.uk domain. It does not apply to content on police.uk subdomains.

This website is run by the Avon and Somerset Police. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some tables do not have row headers
  • some pages have a poor colour contrast
  • some heading elements are not consistent
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls
  • many documents are in PDF format and are not accessible

How to request content in an accessible format

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we are not meeting the accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Avon and Somerset Police are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content that is not accessible is outlined below with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed

Some tables in the content do not have table row headers when needed. This fails WCAG 2.1A 1.3.1 success criterion (Info and Relationships). This is a limitation of the publishing tool which we plan to fix by September 2020.

Focused links and buttons sometimes do not have enough contrast. This fails WCAG 1.4.11 AA (Non-text Contrast). We plan to fix this by September 2020.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

We are currently undertaking our initial accessibility audit and will list content below which does not comply with WCAG success criterion.

PDFs and other documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out by a third-party testing tool.

What we are doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on 23 September 2019. It was last updated on 10 October 2019.

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