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Relationships with other authorities

Avon and Somerset Police and Crime Commissioner

The role of the PCC is to be the voice of the people and hold the police to account. They are responsible for the totality of policing.

The PCC has been elected by the public to hold the Chief Constable and the force to account, effectively making the police answerable to the communities they serve.


Crimestoppers is an independent charity helping law enforcement to locate criminals and help solve crimes. They have an anonymous 24/7 phone number, 0800 555 111, that people can call to pass on information about crime; alternatively, people can send information anonymously via the Giving Information Form.

Independent Police Complaints Commission

The Independent Police Complaints Commission (IPCC) oversees the police complaints system in England and Wales and sets the standards by which the police should handle complaints. It is independent, making its decisions entirely independently of the police and government.

Police forces deal with the majority of complaints against police officers and police staff. The IPCC considers appeals from people who are dissatisfied with the way a police force has dealt with their complaint. Since November 2012 the responsibility for determining appeals is shared with local police forces.

Police forces must refer the most serious cases – whether or not someone has made a complaint – to the IPCC. The IPCC may decide to investigate such cases independently, manage or supervise the police force’s investigation, or return it for local investigation.

As part of its role in securing and maintaining public confidence in the complaints system, the IPCC uses learning from its work to influence changes in policing, ensure accountability and spread best practice and high standards of customer service.

Lighthouse Victim Care

Lighthouse offers an enhanced service to vulnerable, intimidated or persistently targeted victims of crime and Anti Social Behaviour, and victims of serious crime. 

The Bridge

The Bridge is a Sexual Assault Referral Centre (SARC). They offer medical care, emotional and psychological support, and practical help to anyone who has been raped or sexually assaulted.

The Crown Prosecution Service

The Crown Prosecution Service was set up in 1986 to prosecute criminal cases investigated by the police in England and Wales. In undertaking this role, the CPS:

  • Advises the police on cases for possible prosecution
  • Reviews cases submitted by the police for prosecution
  • Where the decision is to prosecute, determines the charge in the more serious and complex cases
  • Prepares cases for court
  • Presents those cases at court
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