Glastonbury Festival 2025

If you are at the festival and need to speak to us, feel free to approach an officer.

• If a crime is in progress or there is a threat of immediate danger, call 999.
• To report non-emergencies:
  • approach an officer and report directly to them
  • call 101
  • or report it online using our dedicated report crime at Glastonbury form, which will go live a few days before the festival. A QR code linking to the form is printed on the back of the phone pouches we will be giving away on site.

---

Investigation into comments made on stage at Glastonbury Festival
We are already aware of on-stage comments made during performances at Glastonbury Festival on Saturday 28 June. A criminal investigation is already taking place and therefore we politely request people refrain from continuing to report this matter to us. The latest information relating to our enquiries can be found on our Glastonbury Festival statement.

---

To help us locate you in the event you do need us, we recommend you download the What3Words app beforehand.

There are also police information boards situated around the festival site close to the steward cabins. These display information on how to report a crime in person or via our website, and crime prevention advice for those at the festival.

Members of the festival security team will also be able to help you contact the police, too. 

We work closely with the organisers and the local authority in the run-up to the festival to ensure the event runs smoothly and we have well-rehearsed plans in place for all eventualities.

We adopt the same neighbourhood-style of policing we practice throughout our communities, and like we’ve previously done at past festivals.

Officers have a base on site throughout the festival and will be carrying out regular patrols of the whole festival site 24 hours a day before, during and after the you arrive at Worthy Farm. 

We encourage festival-goers to approach officers on patrol. They will be happy to stop and have a chat and will, once again, be giving out thousands of our mobile phone pouches and wristbands.

Other resources, such as plain-clothed officers and the police helicopter, will also be used when appropriate.

To enhance security, we will also be carrying out Project Servator deployments in and around the festival site.

Before you set out on your journey to the festival, check the latest updates on road and public transport networks:

• Visit nationalhighways.co.uk or follow @HighwaysSWEST on X for updates on motorways approaching the area.
• Visit travelsomerset.co.uk or follow @TravelSomerset on X for updates on smaller roads near the festival.
• Visit the Glastonbury website for travel information.
• Follow local radio and media updates

Make sure you are fully prepared for delays before setting off. Regardless of how you are getting there, make sure you take plenty of water with you as well as snacks and a first aid kit, just in case.

If travelling by car, make sure you check your vehicle well in advance, including oil level, tyre pressure and spare tyre.

We want everyone to be familiar with the following advice ahead of this year’s festival.

• Arrive early for extra security measures. This will help prevent delays in getting into the event.
• Be patient with security checks and don’t give security, staff or stewards a hard time. It might seem inconvenient, but these measures are in place to help you.
• It is essential you don’t bring unnecessary items to the event. A suggested packing list can be found on Glastonbury Festival’s website along with a list of prohibited items, such as lasers, fireworks and drones. Packing light will also help to speed up searches and your entry to the event.
• If at any point you believe your own or someone else’s drink has been tampered with, alert security or a police officer and seek medical advice either by calling the NHS non-emergency number 111, or by visiting one of the on-site medical facilities. Adding a substance to someone’s drink without their knowledge or permission is a serious offence and could result in serious harm if the person suffers an adverse reaction.
• If you spot someone acting suspiciously, report it to a police officer or to a member of security staff immediately. Don’t leave it to someone else.
• If you see something on social media that concerns you, report it.
• In an emergency, always call 999 and look around you for help from staff – especially those with radios who can raise the alarm quickly.
• Don’t leave bags unattended or anywhere they could cause a security scare. And never agree to look after anyone else’s bags, no matter how genuine they seem.
• If there is an incident, listen to staff and any announcements. Festival organisers have emergency plans to help you keep safe.
• Remember, the chance of being caught in a terrorism incident is small but we will never be complacent. As we have done in previous festivals, we will be supporting Counter Terrorism Policing’s #BeSafeBeSound campaign on X and Instagram. In the event of such an incident – Run, Hide, Tell.

If you are bringing a phone, tablet or other electronic device to the festival, you are advised to protect it.

Anti-theft apps give us the best chance to find stolen electronics and most are free to download and quick to install.

We advise people to record the make and model of their valuables. If it’s a phone then note down the IMEI number and the account username and password of any tracking app.

You can also register your property (phone, tablet, camera, etc) on the Immobilise database. It takes only a few minutes and it’s free.

Festival-goers are reminded to be discreet with their valuables. Keep it out of sight such as in a front pocket, in one of our free phone pouches, or leave it at the free property lock-ups. Keep it safe, keep it hidden.

Drones are not permitted to be flown on site or in areas close by. Therefore, we strongly urge people to leave them at home.  

Read our crime prevention advice for more information about keeping your personal property safe.

We will not tolerate anyone with illegal substances and those found with drugs will be dealt with appropriately and proportionately. This could include being evicted from the site and arrested.

Security checks will be carried out on entry into the site, and the festival’s security staff are well practised in finding prohibited items.

Anyone who suspects someone is supplying drugs on site is asked to report it to a police officer, call 101 or report it online using our dedicated report crime at Glastonbury form.

Although we work with Somerset Council and Glastonbury Festival throughout the year to ensure the festival runs as smoothly as possible, we do not underestimate the impact it has on the local community and will do everything possible to ensure they are disturbed as little as possible.

We, along with the council and the festival, will have representatives in the local area throughout the festival for local people to speak to should they have any concerns or worries.

Anyone planning to come to Pilton without a festival ticket is strongly advised not to.

There will be no places for anyone to stop on or near the village and if people try to camp on roadside verges or near people’s homes they will be moved out of the area.

Policing doesn’t start and stop in Pilton. Officers and security staff will be patrolling on all of the routes to the site so that all festival-goers have as safe a trip as possible and local residents are disturbed as little as possible.