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Request crime information

If you are an insurance company or eligible third party (ABI member), you can apply for information relating to a crime reported by your insured party in accordance with the NPCC/ABI sharing protocol Appendix D (a).

The national data sharing guidance does not create any legal expectation or enforceable obligation.

Insurers or their representatives can request relevant and proportionate information. If you are requesting additional information, you must specify what you justify as being necessary. 

Requests are considered on a case-by-case basis once we have received sufficient details to support the disclosure. We agree to consider sharing the minimum information necessary to meet your purpose.

We aim to respond within 30 days of the request being received.  

To request and pay for a disclosure of information held by the police, fill in the request crime information form (Appendix D (a)).

Fee

The current charge for this service is £164.76.

Fraudulent claims

If you have evidence to support your suspicion of insurance fraud, we can provide information under Schedule 2 of the Data Protection Act 2018, where failure to disclose might lead to a crime being committed.

If you suspect fraud, download and complete Appendix E (PDF), and email to dataprotection@avonandsomerset.police.uk.

There is no fee for this service.

Further information

For more information, email the Data Protection team at dataprotection@avonandsomerset.police.uk.

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