Skip to content

Coronavirus (COVID-19): the policing response and what you need to know

Book a fingerprint appointment

You can book and pay for a fingerprint appointment online.

Appointment times

We can only offer limited appointment times, Monday to Thursday 9:00am to 12:00pm (subject to availability). Unfortunately we cannot accommodate short notice requests.


Fees

It costs £81.60 for the first set of prints and £40.80 for each additional set.

Fingerprint fees for the majority of countries are subject to VAT. In these circumstances, the charge for the first set of prints is £97.92 and £48.96 for each additional set.

When booking your appointment you will be asked which country you are visiting and charged accordingly.

  • There will be no reduction in cost for a single digit 
  • Payment by debit or credit card will be required at the time of booking
  • Make sure you book all the sets of fingerprints you require.

Cancellation of appointment

If you are unable to attend your appointment, please inform us as soon as possible using the contact details provided when your appointment was confirmed.

We are happy to rearrange appointments if necessary, subject to availability.

If the appointment is no longer required or you are unable to attend, a refund can be requested but there will be a minimum administrative fee of £5.

After 14 days of the missed appointment, you will not be able to request a refund.


Documents required

You need to bring photo identification with you to use the service (photocopies will not be accepted). You can bring either:

  • current passport, or
  • photo card driving licence

Request and pay for an appointment

Appointments with Fingerprinting Services take place at Police and Fire Headquarters in Portishead.

COVID-19

You will need to take a rapid lateral flow test to your fingerprint appointment. We may request proof of a negative test result.

You can order rapid lateral flow tests on the GOV.UK website, or you can find out where to collect a rapid lateral flow test on the NHS website.

While attending your appointment, you will be required to wear a face mask throughout our buildings and during the fingerprinting process.

Other police forces which offer this service and may be more convenient to you, include:


Getting here

Avon and Somerset Police and Fire Headquarters
Valley Road
Portishead
Bristol
BS20 8QJ

For satellite navigation devices use: BS20 8JJ

Map to force headquarters

Security information

Bags other than handbags are not permitted to be carried on site.

Page feedback
Was this page useful? *
What best describes the reason for your visit today?