Anti-social Behaviour: Community Trigger

If you have reported a problem to the council, police or housing provider and you feel not enough action has been taken to respond to your report, the community trigger is a way for you to ask for a case review.

The community trigger can be used by individuals, businesses or community groups. You can start a community trigger if:

• you have reported three separate incidents relating to the same problem in the past six months to the Council, Police or your landlord and you've had inadequate response or feel ignored
  OR
• at least five people have made reports about the same problem in the past six months.

How can I start a Community Trigger?

You can start a community trigger request:

• online — fill in a Community Trigger form
• by post — write to your local area co-ordinator

What happens next?

An acknowledgement letter will be sent within two days of our receipt of your application.

We will write again within two weeks to let you know whether or not you have been successful in applying the trigger and outlining what will happen next.

We aim to let you know the outcome of the review within three weeks of your application.

What if I am not satisfied?

If you are not satisfied with the review outcome, you can take the matter up with the complaints process of the relevant agency. To complain to Avon and Somerset Police you can:

You can complain to Avon and Somerset Police:

• online — fill in the Make a Complaint form
• by post — write to:
  • Avon and Somerset Police
    Professional Standards Department
    Avon and Somerset Constabulary
    PO Box 37
    Valley Road
    Portishead
    BS20 8QJ