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Anti-social Behaviour: Community Trigger

If you have reported a problem to the council, police or housing provider and you feel not enough action has been taken to respond to your report, the community trigger is a way for you to ask for a case review.

The community trigger can be used by individuals, businesses or community groups. You can start a community trigger if:

  • you have reported three separate incidents relating to the same problem in the past six months to the Council, Police or your landlord and you've had inadequate response or feel ignored OR 
  • at least five people have made reports about the same problem in the past six months.

How can I start a Community Trigger?

  • online by filling in the Community Trigger form for any location in Avon and Somerset 
  • by post, writing to your local area co-ordinator:

Bath and North East Somerset

Anti-Social Behaviour Co-ordinator
Concorde House
Emersons Green
BS16 7FN


Community Trigger
Crime Reduction
PO Box 595
BS99 2BK

North Somerset

CSDAT - North Somerset Council
Post Point 16
First Floor
Town Hall
BS23 1UJ


Anti-Social Behaviour Co-ordinator
Bridgwater Police Centre
Express Park
Bristol Road

South Gloucestershire

Anti-Social Behaviour Team
South Gloucestershire Council
PO Box 299
Civic Centre
High Street
BS15 0DR

What happens next?

An acknowledgement letter will be sent within two days of our receipt of your application.

We will write again within two weeks to let you know whether or not you have been successful in applying the trigger and outlining what will happen next.

We aim to let you know the outcome of the review within three weeks of your application.

What if I am not satisfied?

If you are not satisfied with the review outcome, you can take the matter up with the complaints process of the relevant agency. To complain to Avon and Somerset Police you can:

Avon and Somerset Police
Professional Standards Department
Avon and Somerset Constabulary
PO Box 37
Valley Road
BS20 8QJ