If you have reported a problem to the council, police or housing provider and you feel not enough action has been taken to respond to your report, the community trigger is a way for you to ask for a case review.
The community trigger can be used by individuals, businesses or community groups. You can start a community trigger if:
You can start a community trigger request online:
Or by post — write to your local area co-ordinator
An acknowledgement letter will be sent within two days of our receipt of your application.
We will write again within two weeks to let you know whether or not you have been successful in applying the trigger and outlining what will happen next.
We aim to let you know the outcome of the review within three weeks of your application.
If you are not satisfied with the review outcome, you can take the matter up with the complaints process of the relevant agency. To complain to Avon and Somerset Police you can:
You can complain to Avon and Somerset Police: