Our Enquiry Offices serve as a key point of contact, enabling members of the public, police officers, police staff, partner agencies, and external organisations to engage with us in person.
Our busy team are located across the force area, ready to respond to, research and resolve enquiries.
There are over 70 Enquiry Officers spread across the force area in solo-crewed, double-crewed and multi-crewed locations. Across these locations, Enquiry officers handle over 115,000 face-to-face enquiries and approximately 189,000 online reports per year.
We have four main roles within the Enquiry Office:
- Hub Enquiry Officer
- Mobile Enquiry Officer
- Mid-Mobile Enquiry Officer
- Fixed location Enquiry Officer
Working in an Enquiry Office is a dynamic and rewarding experience. You will benefit from excellent support, comprehensive training, and ongoing development to help you perform at your best and grow your career.
What links all our Enquiry Officers together is the care, compassion and dedication they all show to the communities we serve and the individuals who visit us.
Watch our video to gain an insight into the varied and rewarding work carried out by our Enquiry Officers on a daily basis.
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To make a recruitment-related query, contact our Talent Acquisition team.