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Civil claims – solicitors, insurance companies and regulatory bodies

How solicitors, insurance companies and regulatory bodies can request information for legal proceedings.

The UK General Data Protection Regulations (GDPR) and Data Protection Act, allows the police to process personal data for legal proceedings, prospective legal proceedings and the provision of or for obtaining legal advice.

Legal proceedings also includes requests made by regulatory bodies for fitness to practice purposes, in line with their statutory functions.

The process

For regulatory bodies

You must provide your legal gateway before we can consider providing information for fitness to practice purposes, in line with your statutory functions.

Application for disclosure

Some information may not be available without a disclosure court order, including when the individual has not been charged or cautioned with a recordable offence.

Email disclosure court orders to dataprotection@avonandsomerset.police.uk.

For solicitors

Use this process to request information for civil claims relating to crime offences.

To request information about a collision, read our request information about a vehicle incident page.

Application for disclosure

  • Read the civil claims guidance for solicitors.
  • Fill in the online Civil Disclosure form.
    On receipt of your application, we will process your request and send you an invoice for the documents identified. This will include an administration fee.
  • Once we have received payment, the documents will be sent to you.

Some information may not be available without a disclosure court order.

For insurance companies

You must provide your insured party’s consent before we can consider providing information to you for civil legal proceedings.

To request information about a collision, read our request information about a vehicle incident page.

Application for disclosure

Some information may not be available without a disclosure court order.

Charges are in accordance with the National Police Chiefs Council (NPCC) charging standards. However, we reserve the right to change some charges where appropriate.


Email DataProtection@avonandsomerset.police.uk for more information or help with the application form.

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