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Coronavirus (COVID-19): the policing response and what you need to know


As a Police Community Support Officer (PCSO), your job is to reduce crime, provide a visible and reassuring presence in the neighbourhood and make a real difference to the communities in Avon and Somerset.

Find out what it takes to be a PCSO.

What we offer

We offer a unique, stimulating and rewarding career with an opportunity to make a real difference to your community.

As a PCSO, you will receive:

  • a starting salary of £19,719 plus allowances for working shifts and weekends, equating to £24,944 per annum
  • 23 paid days annual leave, plus public holidays, which increases after five years’ service
  • Local Government Pension Scheme (PDF)
  • training and development opportunities throughout your career
  • wellbeing support and advice through our Occupational Health unit, Employee Assistance Programme and a range of staff associations
  • lifestyle benefits, including sports and social facilities and activities, cycle to work scheme and childcare vouchers, including access to the Force Club
What we need

As a PCSO, you will:

  • provide an outstanding service to your communities
  • have the integrity and values to hold a position of trust and responsibility
  • care about making a difference and enjoy helping people
  • want to actively engage in partnership with others and understand their needs, whatever their background or situation
  • be professional, friendly and build relationships with your colleagues and your communities
  • be enthusiastic, reliable, self-disciplined, flexible and confident enough to take control of situations
  • take pride in your work and be proud to say you are a PCSO

PCSOs play a vital role in helping to improve relations between the police and local communities. Read how PCSO Mo has brought about positive change in his local community.


As a PCSO, you will need to:

  • go on highly-visible foot and cycle patrols
  • offer advice on crime prevention
  • deal with anti-social behaviour alongside neighbourhood wardens and community action teams
  • visit schools and talk with young people
  • build links with businesses and community leaders
  • guard crime scenes and detain suspects until a Police Officer arrives
  • make house visits to reassure people and gather intelligence
  • issue fixed penalty notices
  • provide support at large public gatherings, such as sports events and public demonstrations
Shift patterns

You will be required to work shifts, mostly between the hours of 7am and 3am, depending on the area in which you work. You could work alone, in pairs or in small teams.

An example of a typical four-week shift pattern for a PCSO:

Week 1

  • Monday – Rest day
  • Tuesday – 07:00-16:00
  • Wednesday – 11:00-20:00
  • Thursday – 14:30-22:30
  • Friday – 15:00-00:00
  • Saturday – 14:00-00:00
  • Sunday – 12:30-22:30

Week 2

  • Monday – Rest day
  • Tuesday – Rest day
  • Wednesday – 07:00-16:00
  • Thursday – 07:00-16:00
  • Friday – 07:00-16:00
  • Saturday – Rest day
  • Sunday – Rest day

Week 3

  • Monday – 14:30-22:30
  • Tuesday – 14:30-22:30
  • Wednesday – 14:30-22:30
  • Thursday – Rest day
  • Friday – Rest day
  • Saturday – 07:00-17:00
  • Sunday – 07:00-17:00

Week 4

  • Monday – 07:00-16:00
  • Tuesday – 10:00-18:00
  • Wednesday – 10:00-18:00
  • Thursday – 08:00-17:00
  • Friday – Rest day
  • Saturday – Rest day
  • Sunday – Rest day
PCSO recruitment process

PCSO recruitment is currently closed.

PCSO Transferees

If you are currently serving as a PCSO with another Police Force and have completed your 12 month probationary period, you are eligible to apply for a transfer to Avon and Somerset Police.

Find out about transferring to our force.

Contact our Talent Acquisition team to register your interest and begin the transfer process.

Why work for us

Ready to join us?

PCSO recruitment is currently closed.

To make a recruitment related query, contact our Talent Acquisition team.

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